Clay Electric Cooperative, one of the largest electric co-ops in the U.S., serves nearly 200,000 members across 15 counties in Florida—an area prone to severe hurricanes. Known for its exceptional service and 99.91% reliability, Clay Electric embraced innovation early by deploying Landis+Gyr’s Mesh IP AMI network in 2017. This secure, high-speed communications infrastructure connects 200,000 smart meters across urban and rural areas, enabling real-time data exchange, advanced outage management, and rapid restoration. In 2024, this technology proved critical as three hurricanes struck in a single season, impacting up to half of its members.
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CASE STUDY
Weathering the Storm:
Comprehensive Outage Management and Rapid Service Restoration
Utility At-A-Glance
Key Challenges
- Service territory faced three named hurricanes in a single storm season, impacting anywhere from 20 to 50 percent of the utility's member base.
- Maintaining critical system integrations to the OMS, CIS, and data warehouse during storm conditions.
- Limited field response capability during Hurricane Helene due to slow storm movement across service territory.